Return Policies
- DAMAGED ITEM OR INCORRECT ITEM
- Canvas Crafts offers a hassle-free replacement policy for damaged or incorrectly delivered products. If you receive a damaged or wrong item, Canvas
- Crafts will cover the return shipping costs. However, claims must be filed within 24 hours of delivery, and the product must be returned within 7 days.
Follow these steps in the event of a damaged or incorrect shipment:
WhatsApp a picture of the product with a brief description of the issue to 0328-5885383 within 24 hours.
Carefully repack the item in its original packaging.
Our courier partner will deliver the replacement and collect the damaged or incorrect shipment.
TERMS & CONDITIONS
We do not offer a return or exchange policy.
All shipping charges are non-refundable.
Items returned that do not qualify for a replacement will be discarded or sent back at your expense.